Shipping policy
SHIPPING POLICY
At Hys. Favor.yte, every order is prepared with purpose. Because our collections are fulfilled through our drop-based fulfillment model, processing and delivery times may vary depending on the product, fulfillment location, carrier, and destination.
ORDER PROCESSING
Orders are processed after purchase and may require additional time before they are shipped.
Processing times can vary by product and will generally be communicated through the product listing, order confirmation, or shipping notification when applicable.
Once your order has been processed and shipped, you will receive tracking information when tracking is available.
SHIPPING TIMES
Delivery times vary depending on the destination, shipping method, fulfillment location, and carrier.
Estimated delivery dates are estimates only and are not guaranteed.
Hys. Favor.yte is not responsible for delays caused by shipping carriers, weather, holidays, customs, incorrect addresses, or circumstances outside of our control.
TRACKING
When tracking information is available, it will be provided through your shipping confirmation.
Please allow time for tracking information to update after your order has shipped. Tracking may not immediately show movement after the shipping label has been created.
MULTIPLE SHIPMENTS
Orders containing multiple products may be shipped in separate packages depending on fulfillment requirements.
You may receive multiple tracking numbers for a single order.
Additional shipping charges will not be applied simply because an order is shipped in multiple packages unless otherwise stated at checkout.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
Hys. Favor.yte is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you realize that you entered an incorrect shipping address, please contact us as soon as possible at hello@hysfavoryte.com.
We cannot guarantee that an address can be changed once an order has entered processing or fulfillment.
LOST, STOLEN, OR DELAYED PACKAGES
Once an order has been shipped and transferred to the carrier, delivery is the responsibility of the shipping carrier.
If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.
Hys. Favor.yte is not responsible for packages that are confirmed by the carrier as delivered but are subsequently lost or stolen.
INTERNATIONAL ORDERS
For international orders, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.
These charges are the responsibility of the customer and are not controlled by Hys. Favor.yte.
SHIPPING DELAYS
We understand that delays can be frustrating. While we will do our best to assist with tracking and fulfillment questions, Hys. Favor.yte cannot guarantee delivery by a specific date unless an expedited shipping option with a guaranteed delivery date is explicitly offered at checkout.
Shipping delays do not qualify an order for a refund.
QUESTIONS ABOUT SHIPPING
If you have questions about your order or shipping status, please contact us at:
Please include your order number so we can assist you as quickly as possible.