Refund policy
RETURN & REFUND POLICY
ALL SALES ARE FINAL.
Because Hys. Favor.yte collections are released through limited drops, we do not offer refunds, returns, or order cancellations after an order has been placed.
We want you to love what you receive, so please review our size chart carefully before placing your order.
SIZE EXCHANGES
If you ordered the wrong size, you may request a size exchange within 14 days of delivery, subject to availability.
Size exchanges are subject to availability and are not guaranteed.
To qualify for an exchange, the item must be:
- Unworn and unused
- Unwashed
- Free from stains, odors, makeup, or other signs of wear
- In its original condition
- Have all original tags attached
- Returned in its original packaging when applicable
Items that do not meet these requirements may not be eligible for an exchange.
Exchange Costs
Customers are responsible for return shipping costs associated with a size exchange.
A $10 exchange processing fee may also apply to approved size exchanges to cover handling and processing costs. This fee is separate from return shipping and must be paid before the replacement item is shipped.
If the requested replacement size is unavailable, we will not issue a refund. No monetary refunds will be provided due to size unavailability.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If you receive an item that is damaged, defective, or different from the item you ordered, please contact us at hello@hysfavoryte.com within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the item and the issue
If we determine that the issue resulted from a fulfillment error or a defect, Hys. Favor.yte will work with you to provide an appropriate replacement or resolution.
NO REFUNDS
Hys. Favor.yte does not offer monetary refunds for:
- Incorrect size selections
- Change of mind
- Unwanted merchandise
- Failure to review the size chart
- Failure to follow our exchange requirements
- Items that do not meet our exchange eligibility requirements
All purchases are considered final sale, except for eligible size exchanges or issues involving damaged, defective, or incorrectly fulfilled orders.
ORDER CANCELLATIONS
Because orders may enter processing shortly after purchase, cancellation requests cannot be guaranteed.
Once an order has entered processing or fulfillment, it cannot be cancelled.
QUESTIONS ABOUT YOUR ORDER
For questions regarding an order or an eligible exchange, please contact:
Please include your order number in your email so we can assist you as quickly as possible.